| Why can’t I find your products in my area? |
| The product you’re looking for may not be available in all areas. We are working with all retailers to increase the offering of our great products. In the mean time, please feel free to contact the manager of the store where you shop and let them know you’d like to see the product on their shelves. Or you can buy your favorite flavors on line at mybrands.com and amazon.com |
| What is the date code? |
| The date code indicates the date of production, not the expiration date. It can be found on the package, consisting of numbers and letters. |
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| What is the “sell by” date? |
| The “sell by” date is the date by which a product should be sold to guarantee maximum “freshness.” Products can still be safely consumed for a short time after the “sell by” date. |
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| How long can I enjoy my opened products? |
| Once opened, our products can be enjoyed up to 5 days, depending on if it was tightly closed to keep oxygen and humidity out. |
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| How long can I keep unopened packages? |
| The shelf life of our sweet products range from 8 to 15 months, and is indicated by the package. Generally, the single serves are 8 months, the boxes are 10-12 months, the stand up bags are 12 months, and the cans are 15 months. On our salty products shelf life ranges from 8 to 26 weeks. The recommended shelf life indicates a period when the product has optimal flavor and freshness. Product beyond the recommended shelf life may experience slight changes in flavor, color and nutritional value. We recommend storing all products in a clean, cool and dry location. |
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| What is a Universal Product Code (UPC)? |
| The UPC mark is printed on packages and consists of several thick, black vertical lines and a group of numbers underneath. It is used by the manufacturer and stores for inventory control purposes. |
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| Where can I find the universal Product Code (UPC)? |
| The UPC mark can be found on the outside packaging. |
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| What do I do if my product’s packaging is damaged? |
| If a product’s packaging is damaged, we recommend that you do not continue using it. |
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| If my package is damaged, can I return it? |
| If your package is damaged, please contact your retailer. It is up to them whether they will accept returns. |
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| Are your products tested? |
| Yes, all of our products are thoroughly tested to assure quality and taste. |
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| Do your products contain ingredients that I’m allergic to? |
| Our products may contain an allergen. Common allergens will be listed on the ingredient statement even if it appears in small quantities. Ingredients we purchase from outside suppliers are required to comply with the same standards. |
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| Is your packaging safe? |
| Our packaging has been approved by the FDA and USDA for use with food. |
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| What is gluten? |
| Gluten is a mixture of plant proteins occurring in cereal grains, chiefly corn and wheat. A small percentage of the population has an allergy or intolerance to foods containing gluten. |
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| Which of your products contain gluten? |
| Gluten is naturally occurring protein in wheat flour. Products containing gluten include Krunchers!® Pita Chips and Zestidos® Nacho chips. Be sure to check the package label as all allergies are listed. |
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| What is trans fat? |
| Trans fats or “transitional fats” are unsaturated fatty acids produced by the hydrogenation of vegetable oils and are present in hardened vegetable oils, most margarines, commercial baked foods, and many fried foods. All of our national products contain 0 grams trans fats. |
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| Where can I find nutritional product information? |
| You can find nutritional information on the product package. |
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| What is kosher? |
| Kosher is a Jewish term meaning “fit to eat” or “ritually pure.” It is used to describe food that has been produced according to certain standards, approved to be eaten by people of the Jewish faith. Packaged food products that are certified kosher may bear the symbol OUD, U or K with a circle around it.
All of our products are certified Kosher and carry the symbol OUD on the package. OUD means that our products are certified by the Orthodox Union, and they include dairy (butter). It is very important to include the D because this means when and with what other foods our products can be eaten with. In the Jewish faith, meat cannot be eaten with dairy. People of the Jewish faith must wait 8 hours between eating meat and dairy products. |
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| What is a serving size? |
| A serving size is the amount of food product that is considered a usual or recommended amount for an average adult. The nutritional information will indicate the weight, volume or other quantity that constitutes one serving. Serving sizes are regulated by the FDA and USDA. |
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| Interested in submitting an idea to Ubiquity Brands? |
| We are unable to accept ideas and suggestions from outside the company. The policy to not accept unsolicited ideas was adopted to preserve good relations with the public. We genuinely appreciate your interest, but do not want to foster false expectations as to the origin of any idea. |
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| Interested in a product or financial donation to your organization? |
| We would truly like to fulfill the many requests we receive to support worthwhile causes and events, but the volume of requests makes it impossible for us to provide product and financial donations. Instead, we make arrangements with national non-profit organizations and food programs. Our commitment to CARE and Infant Welfare Society enables Ubiquity Brands to assist those in need in the broadest possible way. |
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| Are you a student looking for information about Ubiquity Brands for a project or paper? |
| Thank you for your interest in Ubiquity Brands. If you are a marketing student and are looking for information on one of our brands or products, we recommend you check out the specific brand’s website. Some information you seek is not available due to its proprietary nature (such as marketing or advertising strategies, exact product formulations, processing technology, etc.)
Please understand that time does not permit us to research and prepare special answers for the numerous requests we receive each day. Your public library may be an excellent source on this subject. |
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| Looking for employment at Ubiquity Brands? |
| Click here to learn more about working at Ubiquity Brands. |
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